Shipping & Delivery Policy
At Shivam Package Industry, we strive to provide a seamless shipping experience for our customers. Please read our shipping and delivery policy carefully:
1. Shipping Locations
We currently ship across India. If you require international shipping, please contact us before placing an order.
2. Shipping Timeframes
- Orders are typically processed within 2-3 business days.
- Delivery times vary depending on your location and chosen shipping method, usually ranging between 5-10 business days.
- Custom or bulk orders may take longer, and we will inform you of the estimated delivery time.
3. Shipping Charges
- Shipping costs are calculated at checkout based on the weight and destination of the order.
- Free shipping may be available for bulk or high-value orders (as per ongoing offers).
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.
5. Delays & Issues
- We are not responsible for delays due to unforeseen circumstances like weather conditions, natural disasters, or courier issues.
- In case of delays, please contact our support team for assistance.
6. Damaged or Lost Shipments
- If your package arrives damaged, please notify us within 48 hours with photos for verification.
- Replacement product will be delivered in 7 days
- If an order is lost in transit, we will initiate an investigation with the courier service and provide a resolution accordingly.
For any shipping-related queries, contact us
