Return and Refund Policy

Your shopping experience at Shivam Package Industry remains greatly appreciated.

You can find our policy regarding refunds and returns in order to find satisfaction from your purchases. The Return and Refund Policy came into existence through assistance from the Return and Refund Policy Generator.

This policy relates to all products you bought from Us.

Interpretation and Definitions

Any capitalized term within this document exhibits a specific meaning according to following requirements. The definitions used in this policy remain consistent no matter if they appear individually or collectively.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Shivam Package Industry, MCF-7153, E-53, Sanjay Colony, Sec-23, 33 Feet Road, Faridabad, Haryana, 121005.

• Shivam Package Industry offers Goods as the products available for purchasing through the Service platform.

  A request submitted by You to acquire Goods through Our business operation constitutes an Order.

• Website refers to Shivam Package Industry, accessible from https://shivampackageindustry.com/

  The definition of You encompasses people accessing or using the Service together with either companies or other legal entities for which these individuals perform Service actions..

Your Order Cancellation Rights

Your shopping experience at Shivam Package Industry remains greatly appreciated.

You can find our policy regarding refunds and returns in order to find satisfaction from your purchases. The Return and Refund Policy came into existence through assistance from the Return and Refund Policy Generator.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: shivampackageindustry@gmail.com

Once the refund request is approved, the refund amount will be credited to your bank account within 7 days using the original payment method. 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 7 days
• The Goods are in the original packaging

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

India

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: shivampackageindustry@gmail.com